1.COLLECTION OF PERSONAL INFORMATION
"Personal information" is defined to incorporate information that whether on its own or in combination with other information may be used to readily identify or contact you such as name, address, email address, phone number, etc.
We collect personally identifying information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using Subidha.app's website or mobile application, either directly or by submitting a request for a service. Both Service Providers and Service Users are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or frequent surveys, to request a quote, to submit a bid in response to a quote, and request information. - Service Professionals, if and when they create and use an account with Subidha.app, will be required to disclose and provide to Subidha.app information including personal contact details, bank details, personally identifying details and participate in polls or surveys or feedbacks, etc. Such identifying information gathered will be utilized to ensure greater customer satisfaction and help a customer satiate their needs.The type of personal data and information that we collect from you varies based on your particular interaction with our Website or mobile application.
Service Users: During the Account registration process and during your usage of Subidha.app's website or application, we will collect information such as your name, postal code, telephone email address, and other personal information. You may provide us with your mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers) as well. We may also collect personally identifying information that you post in your Offer, Profile, or Feedback, and any comments or discussions you post in any blog, chat room, or any other correspondence sites on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
Service Providers: If you are a Service Provider and would like to share any information about yourself, we will require you to register for an Account. A service provider must provide his/her NID information during creating an account on Subidha.app or may be required to submit the soft copy of the National Identity card to verify his/her authentication. Moreover, each Service Provider must provide his/her fingerprint record for further verification criteria and will be liable to share with Subidha.app. In the time of the Account registration process, we will collect and register your business name, telephone number, address, zip code, and travel preferences, a description of your services, a headline for your dashboard, first and last name, and email address. Other information may also be required to be provided to Subidha.app whilst you avail and use Subidha.app’s website or application. In addition, you may be required to provide other content or information about your business, including photographs and videos. Subidha.app reserves the right to record the conversations between service professionals and consumers facilitated by Subidha.app through the chat mechanism on the platform or the calls made through the virtual numbers provided to maintain the privacy of consumers and service professionals. All the messaging or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.
Subidha.app reserves the right to record the conversations between service professionals and consumers facilitated by Subidha.app through the chat mechanism on the platform or the calls made through the virtual numbers provided to maintain the privacy of consumers and service professionals. All the messaging or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.
We may obtain your device ID, which is sent to Subidha.app's servers and used in fraud prevention efforts.
Cookies: We and our third-party service providers collect information from you by using cookies. A cookie is a small-scale file stored on the user's computer hard drive containing information about the user. The cookie helps us to analyze web traffic or informs you about your use of a particular website. Cookies accept web application to respond to you as an individual, tailoring its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies to your computer that identifies your browser.
Disabling Cookies: You can choose to accept or decline cookies. Most of the web browsers spontaneously allow cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies to be deposited you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.
Clear GIFs, pixel tags and Other Technologies: GIFs are small graphics with a unique identifier, similar in function to cookies. Contrary to cookies, that are stored on Service User's computer's hard drive, clear GIFs are embedded invisibly on web pages. We can use clear GIFs, in connection with our Website to, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. Subidha.app and its third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
3. COLLECTION OF PERSONAL INFORMATION FROM SOCIAL NETWORKING SITES
You can log in to our Website through your Facebook account. If you want to do so, you must enter the email address and password that you use for your Facebook account. Our system will ask that you grant us permission to access and collect your Facebook basic information. If you allow and permit us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We keep the information stored that we receive from Facebook with other information that we collect from you or receive about you.
Electronic Newsletters, Invitations, and Surveys
At our sole discretion, Subidha.app may offer any of the following free services on the Website, which you may select to use or receive at your option. You may be asked to provide additional personal information to avail some of the following services as detailed below:
1. "SEND TO A FRIEND"
Our Website users can freely choose to electronically forward a link, page, or document to someone else by clicking "send to a friend." To do so, the user must provide his or her email address, and the email address of the recipient as well. The user's email address is used only in the case of transmission errors and, to let the recipient know who sent the email. The information is protected and not used for any other purpose.
2. ELECTRONIC NEWSLETTERS
We may offer a cost-free electronic newsletter to users. We will gather the email addresses of users who sign up for Subidha.app for the newsletter mailing list. Users can remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that lands users to a landing (subscription management) page where the user can unsubscribe from receiving newsletters or by changing their preferences in their Profile Settings page.
We may run user surveys from time to time to better target our content to our Website users. We will never share individual responses from these surveys with any third party. We may share aggregate data with third-party service providers, partners, and other third parties. We will post aggregate data containing survey responses on our Website as well; that data may be viewed and downloaded by other users of our Website.
Limitations of Liability
1. In no event will Subidha.app, or its respective officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, attorneys, or agents, be liable to you for any direct, indirect, incidental, special, punitive, consequential or exemplary damages whatsoever resulting from any :
(1) access to or use of the website or any services offered by any Service Providers through the website, including services provided following to an agreement formed independently of the website, whether or not an agreement for service formed via the website is in effect;
(2) any unauthorized access to or use of our secure servers and/or any including all personal information and/or financial information of users stored therein;
(3) any sort of bugs, viruses, trojan horses, or the like which may be transmitted to or through the website by any third party;
(4) any interruption or cessation of transmission to or from the website;
(5) any errors or omissions in any data, content, information, materials, or substance of the submitted content;
(6) any failed negotiations for a service, any disruptions that arise during or after the negotiation of a service or the formation of a contract for a service, or any other dispute that arises between users of the website;
(7) any defamatory, offensive or illegal conduct of any third-party or service user or service provider; or
(8) any use of any data, marks, content, information, materials, or substance of submitted content posted, emailed, transmitted, or otherwise made available on the website,
The foregoing limitation and liabilities will apply to the fullest extent permitted by law in the applicable jurisdiction.
Liabilities of Interaction
In no event will the total, the aggregate liability of Subidha.app or any of the
above-referenced respective parties, arising from or relating to the website, and/or submitted content exceed the total amount of fees actually paid to Subidha.app by you hereunder. You hereby acknowledge and agree that subidha.app will not be liable for submitted content or the defamatory, offensive, or illegal conduct of any third party or service user or service provider and that the risk of harm from the foregoing rests entirely with you. You further acknowledge and agree that subidha.app will not be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages whatsoever resulting from or relating to any contract between website users entered into the website. The website may contain links to third-party websites that are not owned or controlled by Subidha.app.
Neither Subidha.app nor you shall be liable to the other for any delay or failure in performance under the Terms and Conditions, other than payment obligations, arising out of a reason beyond its control and without its fault or negligence. Such reasons may include but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
Personal Data Protection
We employ methodological and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. Subidha.app may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Hence, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take necessary steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else figures out or can easily guess, and keeping your log-in and password private. Subidha.app is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
Links to External Websites
Notice from Subidha.app as it is Subidha Platform Limited
Subidha platform limited reserves all the rights to change any type of policy or terms any time. If you have any question you can always contact at [email protected]