PREFACE

Subidha.app Platform Limited values your privacy. In this Privacy Policy, we describe the information that we collect about you when you visit our website and use the services available on the Website, and how we use and disclose that information. If you have any query or comments about the Privacy Policy, please contact us. This Policy is incorporated into and is subject to the Subidha.app Terms and Conditions, which can be accessed at www.Subidha.app/terms-and-condition. Your use of the Website and/or Services and any personal information you provide on the Website remains subject to the terms of the Policy and Subidha.app's Terms of Use.

Data Management


1.COLLECTION OF PERSONAL INFORMATION
"Personal information" is defined to incorporate information that whether on its own or in combination with other information may be used to readily identify or contact you such as name, address, email address, phone number, etc. We collect personally identifying information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using Subidha.app's website or mobile application, either directly or by submitting a request for a service. Both Service Providers and Service Users are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or frequent surveys, to request a quote, to submit a bid in response to a quote, and request information. - Service Professionals, if and when they create and use an account with Subidha.app, will be required to disclose and provide to Subidha.app information including personal contact details, bank details, personally identifying details and participate in polls or surveys or feedbacks, etc. Such identifying information gathered will be utilized to ensure greater customer satisfaction and help a customer satiate their needs.The type of personal data and information that we collect from you varies based on your particular interaction with our Website or mobile application.
Service Users:
During the Account registration process and during your usage of Subidha.app's website or application, we will collect information such as your name, postal code, telephone email address, and other personal information. You may provide us with your mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers) as well. We may also collect personally identifying information that you post in your Offer, Profile, or Feedback, and any comments or discussions you post in any blog, chat room, or any other correspondence sites on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
Service Providers:
If you are a Service Provider and would like to share any information about yourself, we will require you to register for an Account. A service provider must provide his/her NID information during creating an account on Subidha.app or may be required to submit the soft copy of the National Identity card to verify his/her authentication. Moreover, each Service Provider must provide his/her fingerprint record for further verification criteria and will be liable to share with Subidha.app. In the time of the Account registration process, we will collect and register your business name, telephone number, address, zip code, and travel preferences, a description of your services, a headline for your dashboard, first and last name, and email address. Other information may also be required to be provided to Subidha.app whilst you avail and use Subidha.app’s website or application. In addition, you may be required to provide other content or information about your business, including photographs and videos. Subidha.app reserves the right to record the conversations between service professionals and consumers facilitated by Subidha.app through the chat mechanism on the platform or the calls made through the virtual numbers provided to maintain the privacy of consumers and service professionals. All the messaging or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes. Subidha.app reserves the right to record the conversations between service professionals and consumers facilitated by Subidha.app through the chat mechanism on the platform or the calls made through the virtual numbers provided to maintain the privacy of consumers and service professionals. All the messaging or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.

2.COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES

We (subidha.app) and our third-party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services, such as the kind of your browser, your ISP, or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also can track how frequently you visit our Website and use our Services. We use this information for Website analytics, to assist us in determining relevant advertising )both on and off our Website), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not allow browser requests not to be tracked. We may obtain your device ID, which is sent to Subidha.app's servers and used in fraud prevention efforts. Cookies: We and our third-party service providers collect information from you by using cookies. A cookie is a small-scale file stored on the user's computer hard drive containing information about the user. The cookie helps us to analyze web traffic or informs you about your use of a particular website. Cookies accept web application to respond to you as an individual, tailoring its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies to your computer that identifies your browser. A small portion of these cookies may be connected to third-party companies or websites. The terms and conditions of the cookies are governed by this Policy and the privacy policy of the relevant third party company or website. If you do visit the Website when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms and Conditions of the cookies are governed by this Policy and Google's Privacy Policy.
Disabling Cookies:
You can choose to accept or decline cookies. Most of the web browsers spontaneously allow cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies to be deposited you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.
Clear GIFs, pixel tags and Other Technologies:
GIFs are small graphics with a unique identifier, similar in function to cookies. Contrary to cookies, that are stored on Service User's computer's hard drive, clear GIFs are embedded invisibly on web pages. We can use clear GIFs, in connection with our Website to, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. Subidha.app and its third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

3. COLLECTION OF PERSONAL INFORMATION FROM SOCIAL NETWORKING SITES

You can log in to our Website through your Facebook account. If you want to do so, you must enter the email address and password that you use for your Facebook account. Our system will ask that you grant us permission to access and collect your Facebook basic information. If you allow and permit us to have access to this information, then we will have access to this information even if you have chosen not to make that information public. We keep the information stored that we receive from Facebook with other information that we collect from you or receive about you. Facebook controls the information it collects from you. For information on how Facebook may use and disclose your information, including any information you make public, please consult Facebook's privacy policy. We do not own any control over how any third-party site uses or discloses the personal information it collects about you.

Electronic Newsletters, Invitations, and Surveys

At our sole discretion, Subidha.app may offer any of the following free services on the Website, which you may select to use or receive at your option. You may be asked to provide additional personal information to avail some of the following services as detailed below:
1. "SEND TO A FRIEND"
Our Website users can freely choose to electronically forward a link, page, or document to someone else by clicking "send to a friend." To do so, the user must provide his or her email address, and the email address of the recipient as well. The user's email address is used only in the case of transmission errors and, to let the recipient know who sent the email. The information is protected and not used for any other purpose.
2. ELECTRONIC NEWSLETTERS
We may offer a cost-free electronic newsletter to users. We will gather the email addresses of users who sign up for Subidha.app for the newsletter mailing list. Users can remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that lands users to a landing (subscription management) page where the user can unsubscribe from receiving newsletters or by changing their preferences in their Profile Settings page.
3. SURVEYS
We may run user surveys from time to time to better target our content to our Website users. We will never share individual responses from these surveys with any third party. We may share aggregate data with third-party service providers, partners, and other third parties. We will post aggregate data containing survey responses on our Website as well; that data may be viewed and downloaded by other users of our Website.

Limitations of Liability

1. In no event will Subidha.app, or its respective officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, attorneys, or agents, be liable to you for any direct, indirect, incidental, special, punitive, consequential or exemplary damages whatsoever resulting from any : (1) access to or use of the website or any services offered by any Service Providers through the website, including services provided following to an agreement formed independently of the website, whether or not an agreement for service formed via the website is in effect; (2) any unauthorized access to or use of our secure servers and/or any including all personal information and/or financial information of users stored therein; (3) any sort of bugs, viruses, trojan horses, or the like which may be transmitted to or through the website by any third party; (4) any interruption or cessation of transmission to or from the website; (5) any errors or omissions in any data, content, information, materials, or substance of the submitted content; (6) any failed negotiations for a service, any disruptions that arise during or after the negotiation of a service or the formation of a contract for a service, or any other dispute that arises between users of the website; (7) any defamatory, offensive or illegal conduct of any third-party or service user or service provider; or (8) any use of any data, marks, content, information, materials, or substance of submitted content posted, emailed, transmitted, or otherwise made available on the website, The foregoing limitation and liabilities will apply to the fullest extent permitted by law in the applicable jurisdiction.

Liabilities of Interaction

In no event will the total, the aggregate liability of Subidha.app or any of the above-referenced respective parties, arising from or relating to the website, and/or submitted content exceed the total amount of fees actually paid to Subidha.app by you hereunder. You hereby acknowledge and agree that subidha.app will not be liable for submitted content or the defamatory, offensive, or illegal conduct of any third party or service user or service provider and that the risk of harm from the foregoing rests entirely with you. You further acknowledge and agree that subidha.app will not be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages whatsoever resulting from or relating to any contract between website users entered into the website. The website may contain links to third-party websites that are not owned or controlled by Subidha.app. Subidha.app does not have any control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, Subidha.app will not and cannot censor or edit the content of any third-party site. By using the website, you expressly relieve subidha.app from any and all liability arising from your use of any third-party website. Therefore, please be advised to read the terms and conditions and privacy policy of each third-party website that you visit, including those directed by the links contained on the website.

FORCE MAJEURE

Neither Subidha.app nor you shall be liable to the other for any delay or failure in performance under the Terms and Conditions, other than payment obligations, arising out of a reason beyond its control and without its fault or negligence. Such reasons may include but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.

Personal Data Protection

We employ methodological and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. Subidha.app may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Hence, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take necessary steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else figures out or can easily guess, and keeping your log-in and password private. Subidha.app is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

Third-Party Involvement

We partake in third-party ad networks that may display advertisements on other websites based on your visits to our Site as well as other websites. This allows us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third-party advertisement network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other technologies to measure the effectiveness of their ads and to customize advertising content to you. These third party cookies and other technologies are ruled by each third party's specific privacy policy, and not by Subidha.app's Policy. We may provide these third-party advertisement operators with information about your usage of our Site and our services, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our service.

Links to External Websites

The Website may contain links to other websites or resources over which Subidha.app does not have any control. Such links do not constitute an endorsement by Subidha.app of those external websites. You acknowledge that Subidha.app is providing these links to you only as a convenience, and further agree that Subidha.app is not responsible for the content of such external websites. We are not liable for the protection and privacy of any information which you provide while visiting such external websites and such sites are not governed by this Policy. Your usage of any external website is subject to the terms of use and privacy policy located on the linked to an external website.

Notice from Subidha.app as it is Subidha Platform Limited

Subidha platform limited reserves all the rights to change any type of policy or terms any time. If you have any question you can always contact at [email protected]


User App



Provider App